STEP-BY-STEP GUIDE TO ACCESS THE APP
Please go through the following and experience the ease of using the FastPay app.
1. Download & Install
At first, please download the FastPay app from FastPay Website, Google Play or App Store into your mobile handset under Android or iOS platform respectively. Use search keyword ‘fastpay’.
After installation completes, tap on FASTPAY to open the app. Now you are ready to go!
2. Sign Up
After opening the FASTPAY app, provide your Cell Number and tap on ENTER.
You will receive a SMS from FASTPAY, which includes the Mobile Apps Activation OTP (One Time Password). Enter the OTP and tap on ENTER.
After giving OTP it is required to provide your Full Name, Email Address, DOB, Enter Your Password, Re-Enter Your Password, and tap on PROCEED. The next screen will give you to upload your supporting document i.e – (……) and tap PROCEED. Then the next screen is TERMS AND CONDITIONS which you need to click √ to accept it and tap NEXT.
Then you will get the SUCCESSFUL message for opening FastPay account.
3. How to Log-In to FastPay (First Time)?
Once you signed up, you can login to the FastPay through any one of the below options:
Note: This option will be applicable only for Touch ID enabled devices
Note: This option will be for non-touch ID enabled devices
Website users can login only by entering Mobile number & password.
4. Home Screen of FastPay
Once logged in, the wallet is ready to use with the following screen.
5. How to deposit money to my FastPay account?
You can deposit money to your FastPay account through three way, they are:
- Via Nearest FastPay Agent
- Via FastPay Cash Cards
- Via FastPay e-Vouchers
Nearest FastPay Agent
You can find the nearest FastPay Agent from the Map and can deposit Cash by visiting the agent.
FastPay Cash Cards
FastPay Cash Cards is card that can help you to recharge quickly and easily by inputting 9 (Nine) digit number inside the card.
FastPay e-Voucher is online voucher which need to purchase from any FastPay retailer. After getting e-Voucher you can Scan QR Code of E-Voucher or type E-Voucher Number.
6. Withdraw Money
You can withdraw your money any time from any agent of FastPay.
User needs to show their National ID/Passport/Residence Card to the Agent for first time withdraw. Agent will scan it and upload it into the Agent Interface.
7. Send Money
Steps to Send Money Option – 01 Far From the Receiver
Steps to Send Money Option – 01 Near From the Receiver
8. Receive Money
Steps to Receive Money
9. Mobile Recharge
Steps to Mobile Recharge
10. Internet Recharge
Steps to buy Data Bundle
11. Online Cards
Step to view Online Cards
12. Transaction History
Steps to view Transaction History
In the setting option you can manage your Inactive Duration.
Help and Support
Help and Support service will help you to navigate you query. There is two option there 1. FAQ and 2. Support